Elocker Case Studies

Countdown is New Zealand’s leading supermarket brand, serving more than three million customers every week. They are committed to providing their customers with choice, value and convenience, so customers enjoy the best overall shopping experience.
Part of this offering is an online shopping experience where customers can order, pay and pick up their packed up groceries in-store. Based on the success of this, Countdown and Elocker have worked together to extend this offer through Click and Collect Lockers.

Auckland International Airport is the gateway to New Zealand. Elocker worked closely with the Airport team to introduce an electronic locker system that was easy for both customers and The Mall staff to use. 

Splash Planet is Hastings' favourite attraction for locals and Hawke's Bay visitors. Elocker enhanced the facility's visitor experience with our innovative RFID-operated lockers.

Mitre10 is New Zealand’s favourite home for DYI Kiwis and tradies. To help reduce wait times for their popular click-and-collect offering, Elocker Retail Click-and-Collect Lockers have been installed.

Te Papa is New Zealand’s National Museum. Elocker were asked to replace the existing cloak and bag system that had been in place since Te Papa opened. Working around Covid lockdowns and global supply chain disruptions, Elocker delivered a storage locker solution that will enhance the visitor experience and peace of mind. 

The Auckland Museum is one of Auckland’s most loved taonga. The Museum has two separate entries – the Grand Foyer at the northern end of the Museum and main entrance at the South Atrium. The latter was being refurbished, so our lockers needed to feature in the architect’s planning. Elocker had the manufacturing process under way when Covid locked down the world. Despite the delays to the factory and shipping, we still met our deadlines...

Elocker installed a new set of attractive electronic lockers (highlighting the Wellington southern coast) that are being heavily used. These have freed up room in the terminal previously used for baggage storage, and saved time for staff.

Electronic storage lockers have proved instantly popular and have become a sought after facility at Rotorua iSite. iSite staff are spending less time managing visitor’s luggage and the multi-language instructions are being widely used. 

One of the South Island’s premium tourist attractions, Hanmer Springs Thermal Pools and Spa provides world-class experiences for their visitors. Elocker was tasked to replace 250 lockers in two seperate areas of the facility. 

Auckland Transport through Elocker offers their travellers a safe, secure facility to leave luggage on an hourly, daily or weekly basis. Ferry passengers can access the lockers 24/7 with multiple entries – which is particularly important for domestic commuters going to and from Auckland city each day.

AT Metro through Elocker, now offers their travellers a safe, secure facility to leave luggage on an hourly, daily or weekly basis. Bus passengers can access the lockers 24/7 with multiple entries – which is particularly important for local users. 

Ferry passengers travelling from Waiheke Island can now store luggage in new electronic lockers provided by Elocker. Travellers can access the lockers 24/7 with multiple entries – which is particularly important for domestic commuters going to and from Waiheke each day. 

Elocker adapted our End of Journey Locker software and developed a specific Les Mills branded platform to operate on kiosks inside the changing rooms. As members enter the rooms, they scan their phone or tag and our system automatically verifies the membership and opens an available locker.